Why PhiliTech?
Why Offshore your Documentation Design and Production?
Do you need to maintain high quality publications but would like all the benefits that you've heard about when off-shoring publications?
Quality
Do you need people with the knowledge and expertise to deliver your publications in the most efficient ways possible?
Efficiency
Do you want to have someone to help with documentation tasks when a big job comes in and all your staff are already busy?
Solution
Do you want deal with a company that is able to treat you as an individual rather than feeling the pressures of massive multinational corporations?
Personal Service
Do you want to reduce document production cost or need to minimise the amount spent on maintenance or servicing?
Cost
Do you need exploit the the latest in documentation technology to offer a new way to outperform your rivals?
Competitive Advantage
Our Process
Smooth transition and completion of your project
Establish Contact
Whether we contact you or you find us, we are always easy to get hold of and are readily available to listen and respond to our customers, no matter where they are on the planet.
Requirement Analysis
Unlike other outsourcing companies, we specialise in services in which we have the expertise to deliver high quality. After careful analysis of your requirements we will decline work we consider beyond our capabilities.
Pricing and Contracts
We provide a detailed price breakdown and quoting system combined with a user friendly contract to ensure our customers know exactly what they will receive on final hand-off.
Project Start
We select the most suitable PhiliTech specialist to chair a start-up meeting and complete the work. This way we provide specialist knowledge and workmanship tailored to our customers' requirements.
Draft Review
We understand that things can change when launching products.
At PhiliTech we provide a flex-able review process to ensure that the final product is exactly as our customers intend.
Project Finalised
PhiliTech delivers the sort of high quality documentation that you would expect from multinational documentation specialists working on behalf of large corporations - with less hassle and at a fraction of the cost.
Our Story
Documentation Specialists / Outsourcing / Off-shoring
Who are we?
We are a documentation outsourcing company based in the Philippines providing quality documentation services at highly competitive offshore rates.
Our team of British ex-pat and Filipino documentation specialists have over 13 years of experience in providing documentation solutions and creating technical publications for some of the largest and most well known companies in the world.
What do we do?
We produce anything from static, animated or wordless instructions to operating manuals, interactive guides, and spare parts catalogues. We specialise in service documentation but also provide cost effective office administration and bulk documentation services.
Our team of documentation specialists have the expertise to create wide ranging content for a variety of applications. We create innovative and user friendly documentation for diversely skilled audiences.
How do we do it?
At PhiliTech we understand the importance of having documentation that is accurate, up to date and containing information that is relevant to the target audience.
We use the most up-to-date documentation technologies to offer our customers a superior product with a fast turnaround.
We employ a streamlined process to minimise the time it takes you to submit tasks, explain requirements and validate content.
We implement solutions that work best for you and your products.
With PhiliTech you get a fresh perspective on your documentation requirements.
Hassle Free Off-shoring
Technical / Non-technical Documentation
Even though PhiliTech may be a thousand miles away, when you need something done we ensure your documentation gets created as easily as having a specialist in your office. We implement a streamlined service that takes the hassle out of submitting and validating work and we use office standard communication tools to make sure that we are always on hand - just as if we were working on-site.
We understand that our customers are all over the world in every conceivable time zone, that's why we are available 24 hours a day, 7 days a week, 365 days a year.
Whether you need to submit work, check up on the progress of your job or simply touch base with an idea that we can help you develop, you can rest assured that there is a PhiliTech support team member always available to respond to your requests.
24/7 Support
Face to face, phone or email
We try our best to cater for everyone’s ways of working. So, if you are used to a face to face meeting to discuss work, a simple telephone call or if you prefer to keep things strictly written, we are able to work in any way that you require.
Easy file transfers
At PhiliTech we use a range of methods to transfer files and we support most cloud and file hosting services. With that said, not every type of data transmittal service is necessarily right for every customer. We make sure we're flexible and fit the process to suit the request; catering for even for the most safety conscious by offering encryption and secure services.
Submit work as simple as a drag/drop
For our returning and frequent customers we employ a simple process to make submitting work as easy as dragging and dropping files into a personalised client folder. You agree a completion date and price and we complete your work.
Complex jobs
We create documentation from all types of original content. Whether its a sketch, schematic, or hand written note, we have the experience to take the information and turn it into something amazing.
However, when it comes to the more complex procedures delivering the information to us by these means its not always workable. In these situations we usually request a basic in-house (home made) video that details the information that you need documenting - for example explaining the procedure of an installation or disassembly of a complex piece of hardware.
Whatever method you choose, we will analyse the information, ask the questions and create the right documentation.
Corporate VPN
Today's VPN technologies allows organisations to extend the reach of their networks securely and cost-effectively to anyone, any place, anytime. PhiliTech specialists are experienced in working with corporate VPN clients in addition to many other data management solutions. We can directly harness information and reduce additional work for our customers.
For more information about how PhiliTech can work with VPN's and the suitability of VPN's for a specific PhiliTech service please contact us.
About
PhiliTech; a team with a proven track record
Scalable Workforce
Offshore
Prices
VIEW ALL
A Few of Our Services
Technical / Non-technical Documentation
E-mail: enquire@philitech.com
PhiliTech is a subsidiary of C.P Venzon Enterprises
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