Why Offshore your Documentation Design and Production?
Do you need to maintain high quality publications but would like all the benefits that you've heard about when off-shoring publications?
Quality
Do you want to reduce document production cost or need to minimise the amount spent on maintenance or servicing?
Cost
Do you need exploit the the latest in documentation technology to offer a new way to outperform your rivals?
Competitive Advantage
Do you want to have someone to help with documentation tasks when a big job comes in and all your staff are already busy?
Solution
Do you want deal with a company that is able to treat you as an individual rather than feeling the pressures of massive multinational corporations?
Personal Service
Do you need people with the knowledge and expertise to deliver your publications in the most efficient ways possible?
Efficiency
Our Process
Smooth transition and completion of your project
Establish Contact
Whether we contact you or you find us, we are always easy to get hold of and are readily available to listen and respond to our customers, no matter where they are on the planet.
Requirement Analysis
Unlike other outsourcing companies, we specialise in services in which we have the expertise to deliver high quality. After careful analysis of your requirements we will decline work we consider beyond our capabilities.
Pricing and Contracts
We provide a detailed price breakdown and quoting system combined with a user friendly contract to ensure our customers know exactly what they will receive on final hand-off.
Project Start
We select the most suitable PhiliTech specialist to chair a start-up meeting and complete the work. This way we provide specialist knowledge and workmanship tailored to our customers' requirements.
Draft Review
We understand that things can change when launching products.
At PhiliTech we provide a flex-able review process to ensure that the final product is exactly as our customers intend.
Project Finalised
PhiliTech delivers the sort of high quality documentation that you would expect from multinational documentation specialists working on behalf of large corporations - with less hassle and at a fraction of the cost.
We are a documentation outsourcing company based in the Philippines providing quality documentation services at highly competitive offshore rates.
Our team of British ex-pat and Filipino documentation specialists have over 13 years of experience in providing documentation solutions and creating technical publications for some of the largest and most well known companies in the world.
What do we do?
We produce anything from static, animated or wordless instructions to operating manuals, interactive guides, and spare parts catalogues. We specialise in service documentation but also provide cost effective office administration and bulk documentation services.
Our team of documentation specialists have the expertise to create wide ranging content for a variety of applications. We create innovative and user friendly documentation for diversely skilled audiences.
How do we do it?
At PhiliTech we understand the importance of having documentation that is accurate, up to date and containing information that is relevant to the target audience.
We use the most up-to-date documentation technologies to offer our customers a superior product with a fast turnaround.
We employ a streamlined process to minimise the time it takes you to submit tasks, explain requirements and validate content.
We implement solutions that work best for you and your products.
With PhiliTech you get a fresh perspective on your documentation requirements.
Hassle Free Off-shoring
Technical / Non-technical Documentation
Even though PhiliTech may be a thousand miles away, when you need something done we ensure your documentation gets created as easily as having a specialist in your office. We implement a streamlined service that takes the hassle out of submitting and validating work and we use office standard communication tools to make sure that we are always on hand - just as if we were working on-site.
In these situations we usually request a basic in-house (home made) video that details the information that you need documenting - for example explaining the procedure of an installation or disassembly of a complex piece of hardware.
Whatever method you choose, we will analyse the information, ask the questions and create the right documentation.
For more information about how PhiliTech can work with VPN's and the suitability of VPN's for a specific PhiliTech service please contact us.